New Construction

Contact the Utility Customer Service office at 447-8450 at least two business days prior to taking legal possession to set up your new service for water and wastewater.  This will allow our office time to obtain a final reading from the water meter to transfer service from the contractor to you.  The information that we require is the service address, the contractor’s name, date you are closing, and the title company handling the closing.  Water and wastewater services are billed to the landowner on a monthly basis.  Water meters are read once a month and we bill a month behind.  Water is billed on your actual usage. Residential wastewater is calculated from your October read through your May read of each year and updated with your July bill.  Commercial wastewater is calculated on the actual usage.

Once your home is completed and you are ready to move in, you will need to come to Room 320 of the City County Building to complete a simple form and pay for your container.  The fee is prorated through June 30th of each fiscal year. 

Please bring closing papers and a form of identification verifying you are the legal owner of the property. Once paid, you will be issued a residential permit which allows you to haul items to the transfer station, and our office will issue a request for your container to be delivered to your residence.  Please allow 3-5 business days for container delivery. 

After your first year of service, the garbage fee will be added to your property tax bill annually.  The current fee for residential solid waste service is $170.57 per year. 

Each year you are allowed to haul 2 tons to the transfer station without incurring any additional charges.  If you exceed the 2 ton limit, overages are billed to you directly and charged at the current tipping rate of $61.25.

Loads brought in containing only acceptable recyclable material do not count against the 2 ton limit and are not subject to additional transfer station charges.

To inquire what day your garbage will be picked up you may call the City of Helena Transfer Station at 447-8082.